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Let's face it, sales and marketing departments are two sides of the same coin - they're both put in place by businesses to essentially create more awareness, build relationships and boost revenues. So what's unquestionably puzzling in this current economic downturn is the question on every marketer's lips - why aren't these two teams talking to each other? What has led to this breakdown of communication and what can be done to solve it? Well, let's look at this logically and go back to basics. You wouldn't expect a relay team to rely on one person to win a race, so why rely on a single area of your company to sell your product or service? Of course, sales and marketing positions have independent roles - yet, they're each striving towards the same goal. A sales department cannot afford to spend their time getting to know their customers inside out, just as marketers shy away from one-on-one meetings. Indeed, the problem is not the two departments individual operations, yet the fact that they're not melding their skills into a double act that could potentially see their business grow with twice the power and dominance at a time of shaky financial stability. The irony is that the technique businesses need to focus on during a recession is precisely the one that most sales and marketing departments are weakest at - lead generation. In order for this dark art to deliver results, both divisions must pull together seamlessly. So how do you send this sinking ship back afloat? Well, primarily there needs to be little, or if possible, no slashes through marketing budgets - whatsoever - not even a nip. Consistency must make up the base of this business model - continuing to push your product, service and brand boldly, whilst retaining the highest level of contact between sales and marketing departments. Once the communication barrier has been battered and the team is functioning productively as a whole, you'll start to review the results and realise that those non-existent networks of communication between the sales and marketing departments have actually been detrimental to company performance and crucially affected customer loyalty. Yet it'll all be a learning curve to look back on, since your sales and marketing team is now a united force - with more insight, focus and passion than ever, and equally more capable of delivering effective lead generation campaigns in today's wavering economic climate.
Article Source: http://www.marketing.freearticledirectories.com
Peter O'Flynn is Creative Director of Marketing Team Direct - the lead generation marketing agency that fuses online and offline marketing effectively.
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